Napa EssentialsLever-Operated Corkscrew

I was looking for a cool new corkscrew to replace my old one. This one came shipped with nice design and looks. Bottom-line, the thing is better to push the cork into the bottle than pull it out. Total disaster. I now ask friends if they can do it and not one has been able to figure it out. Waste of my money.Funny enough, I bought because I live near Napa. I question whether the company is located in China instead.

junk

This product is hopeless. The pathetic thing only got used twice, it was difficult to use the first time, the second time I had to pry the cork out manually. No real instructions like, how do you take out the corkscrew to replace it. I have even gone into wine stores to find out if anyone knows how to take it out and it even confuses the experts. Also, where is the company? They just don't seem to have a website for direct comments. Lastly, I found a new home for it: "The Garbage."