Eve Aqua

Replaced a Rachio that would no longer sync after 2 years. Seems to work well. Love that there’s no job needed.

Do not buy. I have had 2 of the old generation Eve Aquas for years and they have been great. These new generation ones are terribly. The included Energizer batteries and Duracell replacements only last a couple weeks. When you have to replace the batteries (way too often), you have to open the device which is extremely difficult to do. Mine broke TWICE when trying to open it. One of the sockets that the pins from the front case slide into on the back case broke off! It has connectivity but the valve won’t operate anymore. The first time, Eve reluctantly replaced it. The second time, they told me to go through Amazon. Amazon pushed back but eventually sent a return label and refunded my money. Bad design. Do not buy.

This new Eve Aqua is perfect! The water pressure to the front of my Dad’s house is incredibly high, so the older version of the Aqua kept falling off (due to the plastic threads that attached to the spigot not being strong enough). This new Eve Aqua is very sturdy and now has metal threads that keep it locked tight on the spigot with no problems. We’ve tested it out for over a week now and it’s still on there tight. Besides this new Aqua looking a tad snazzier than the last version, it’s also much more responsive due to the built in Thread technology. The button on the front works immediately, and using the app/Siri has also no delay as well. We are looking forward to hooking up my Dad’s sprinkler system and setting up a watering schedule so he doesn’t have to crawl under the deck every time he needs to turn on the water. At 60 it’s getting a little more difficult for him to keep crawling under there, so this is incredibly convenient for him! (PS: we’re using the old Aqua on the back of the house with lower pressure and it’s working perfectly back there with no issues!)

I bought three and all three don’t work.

I have had such great success with all of the other Eve products that I was excited to add the water valve to my smart home gear. Promises of long battery life, superior range (compared to WiFi) and broad compatibility with Matter over Thread, sign me up. Outcome, I would not buy this product again. Everything was great except for build quality. This is the second one that I purchased and they both have failed. Customer service was poor on my first experience and I ended up returning the valve to Amazon because I couldn’t get Eve customer service to help me. Chocking up the first product failure to build defect, I bought a second one. The product worked great for the 2024 summer. I turned on the sprayer today 4/24/25 to kick off watering for spring and I was met with a failed valve body, split at the injection molding seam. I am not going to bother with customer service again because it cost me time with people that I could not understand and they couldn’t fix my problem the first time. Bye Eve water products. You need better product QC and a more robust valve body.

Product does work as intended. And doesn’t leak. But why must you restrict us on how we use it? You see I use this for a different application than water sprinklers for my lawn. Which in itself is an insanely stupid thing to do. It should be illegal to waste water on your lawn like that anyways. (Ppl stop being so damn vain. You probably think this review is about you about you about you.) lol. I saw this and thought (since my water comes into my rv using a garden hose) that I would be able to use it to mitigate water problems such as broken pipes. So I bought the Eve Water Guard to detect drips or breaks which would send a signal to the Eve Aqua to shut off the water if it did. (it’s not very intuit on setting that part up btw so I have yet to figure that out) But I ran into a problem due to limits imposed by eve. You can only have Eve Aqua run for 4 hours max. Then it’s shuts off the water supply. What??? Let’s think about this eve. I’m guessing you put four hours as the maximum amount of time because you feel like that anything past that is a waste of water. Again what??? Four hours by itself is a waste of water for sprinkling your lawn!! Anything more than an hour and a half probably would be wasting water in my opinion and that’s still a long time. I digress. Your 4 hour limit really f***s me. I couldn’t even make it through the night sleeping before it shut off my water. This was a problem for me because at night time it is very cold and the lines are highly susceptible to freezing which I mitigate by leaving the water drip. And it can’t drip if it’s been shut off. So then when I wake up in the morning I have no water because it’s off AND frozen . Yes I have found a way around that by using their schedule in the app but it’s stupid. I had to set it up to run for four hours, turn off for one minute and turn back on for four more hours, turn off for one minute and turn back on for four more hours etc. and now since I’ve set up the schedule I have now negated the whole reason I bought this thing in the first place. For example. I won’t be back to My RV for a few days. A pipe breaks and starts leaking water everywhere. The Eve Water Guard sensor catches it, sends the shutdown signal to the Eve Aqua which it does exactly that. Well because I was forced to use the stupid schedule now what will happen is that eventually the schedules is going to tell the water to turn back on. And we’re right back to having a big a** leak. So yeah. if anybody else out there is thinking of using it like I was you may as well go to a different company. Because Eve is stupid and thinks that it’s OK to waste water for four hours on your lawn but not OK to leave it on 24/7 at your rv. Oh and it doesn’t even actually measure the amount of water going through the Eve Aqua. It asks you to estimate how many gallons per minute flow through your water system which of course is easily affected by how open or closed the spigot is and then just goes off of that. It knows it ran for 10 minutes so it multiplies that by the number you said of how many gallons per minute flow through your spigot. Again what???? For $150????? What???? Eve. If you’re listening. Push out an update to remove the stupid 4 hour limit. Otherwise the reason I bought it in the first place, to protect me, is not gonna happen.

I bought this to automate watering in a new garden bed. I wanted something that would work with Apple HomeKit. I previously bought some Eve magnetic door switches to monitor doors in the house. I could see those from my Apple Home and used them to trigger alerts on my phone. What I found with the Eve Aqua was that I could activate it from my phone - so long as I was within Bluetooth range. It would show on Apple Home, but only when I was near the Aqua with my phone. I read up a little on Eve's website and suspected my Apple TV was not new enough to Support thread. A conversation with Eve's tech support confirmed that. The other thing I learned was to be able to connect to HomeKit, you must have a non-battery powered Thread device to communicate with the an Eve battery powered thread device on the Thread network. I added an Eve Energy outlet switch and that did the trick. It talks to the Aqua and relays to the Apple TV. HomeKit is now happy. So it you want to automate the Aqua with your HomeKit, make sure you have compatible Thread devices to enable that communication.

Interfacing with my iPhone was excellent. That was the good news, next comes the bad news. The mechanical design of the enclosure was armature, and needed much more design review. It was difficult to open and not thought out. Same difficulty applies to the battery compartment. It seem more thought was given to the fancy box and artwork.

EXCELENTE PRODUCTO

Edit: Contacting Eve product support is brutal. Slow unhelpful responses. Looks like this unit is going back to Amazon. I really wanted to like this product. I did a lot of research before making my purchase. I understand that defective units can happen but when customer support is this bad I can’t support that type of company or their products. ———- This setup quickly and worked perfectly. This morning I went to check that the schedule had run the it was totally unresponsive. I’ve removed and changed batteries and I can’t get it to do anything. Can’t add it back to the app. Button on the front does nothing.

Mine worked great for a couple months but is now completely unresponsive. Wouldn’t recommend this to anyone.

Segundo equipo que pido y no responde en HomeKit. Al agregarlo lo identifica bien pero al querer controlarlo vía HomeKit inmediatamente aparece como “no responde”. Extraño porque con el botón manual si cierra y abre la válvula pero ni a través de la App de Eve ni HomeKit puede configurarse ni controlarse aunque esté uno a 10cm del Eve Aqua. Pensé que fue de una sola ocasión y ahora será el segundo que regreso.

Facilement compatible HomeKit yeah! Devrait avoir un mode manuel qui est ouvert sans horaire. Pour le reste, excellent produit! Je recommande!