Autel scanner

Im having problems with insufficient memory not having used the tool yet. Tried doing what Autel recommended but without success. Made an appointment for a online repair and got up at 04:00 (uk) and no one bothered to contact me although i did Skype them twice but no response.... Appalling customer service... If you buy this product do so at your own

This scanner has been easily one of the best tools that I’ve worked for my collection in a long time! Seems to be very accurate as well as being user-friendly, which is very important. Come to a very adorable case and scanner itself as a little way to it very well-made. You can add extra memory to it as well using SE card slot located on the side of scanner. Overall, very very tool to have whether you’re do it yourself or a professional mechanic. I highly recommend auto as a very good brand for anyone to own. And I will definitely be reaching out to them in the future for products as they come! Thank you again Autel for making a quality product!!!👍🏼

This is a great device for the home mechanic that wants a scanner that can perform some of the tasks of the professional tools while being more affordable. It has already helped me with a few issues in our two vehicle family. I was able to get the TPMS sensor of our 2024 Rav4 to correctly recognize our winter tires and conduct a brake pressure relearn when I replaced the electronic brake control module on our 2018 Chevy Silverado. Without this tool I would have needed to taken the Silverado to a shop for that procedure even though the setup/configuration step is a quick procedure. Like any scan tool there is a learning curve, this tool is quite easy to use once you use it a little and read some of the tutorials. This tool will also allow me to reprogram key fobs for many vehicles like my Silverado which is quite handy. The Bluetooth OBDII dongle is also a plus. I can move around to the problem area like testing the starter relay from the engine bay with this tool instead of having to deal with a long cable.

Purchased for personal use in March 2022 and It has stopped working after subscription expired. I was expecting it to continue to work with the old app data waste of money.

I am updating my review for this scan tool. The seller reached out to address my concerns regarding both the scan tool and the technical support I received. The Autel agent that I spoke to was not from the company that sells this unit online. I spoke to the U.S. based Autel technical support and they are not who sold it. It, therefore, is not fair to base my experience with Autel US technical support with the seller’s technical support. Also, I re-read the advertisement information for this scan tool and it does not specifically say that it can register tpms sensors. With that being the case, I am adding 3 stars to my review for a total of 5. Nevertheless, be aware that you must not program Toyota tpms sensors with this unit due to that glitch. You can diagnose but do not program. I will say that it was good customer service for them to contact me and explain there side of it. The customer service on this was excellent and I am pleased they reached out. ——————- Old Review below————- So I have owned this for a year. It is a average scan tool and can give you more functionality than a basic code reader. However, be aware that it has some quirks in it’s software. For example, I was programming tpms sensors on a Tacoma. Everything was ok during the programming phase, however after programming, the scan tool caused the tpms to go into test mode. When this happens, the tpms light flashes rapidly. Normally this is only actuated in signal check for the tpms computer. I could not enter signal check because the tpms was already in test mode. I researched this online and found two occurrences of this happening using this scan tool on Toyota products. I called technical support and talk to a representative that proceeded to tell me that I shouldn’t have tried to register tpms sensors with the scan tool. Excuse me? Your scan tool offers that as an function. He then proceeded to tell me that I should have used their tpms tool to register sensors. At this point, it was obvious that he had no clue how to help and said that he had never heard of that problem. I used to work as a Toyota mechanic and so I went to the dealership and tried to get it out of test mode with a factory scan tool. No luck. The techstream couldn’t enter because it was already in test mode and it just said that it couldn’t communicate with the tpms (which it could because I could read data from it). I ended up using a Snap on Ethos that had old software to get it out of test mode. I really have been disappointed with Autel support. I won’t buy any more of their products because of the lack of technical support and their dismissive attitude. This glitch in the software needs to be corrected. If you have a Toyota, I would stay out of the tpms function on this scan tool.