--- product_id: 260006094 title: "Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale" brand: "robin lent, genevieve tour, alain-dominique perrin" price: "793 kr" currency: NOK in_stock: true reviews_count: 5 url: https://www.desertcart.no/products/260006094-selling-luxury-connect-with-affluent-customers-create-unique-experiences-through store_origin: NO region: Norway --- # Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale **Brand:** robin lent, genevieve tour, alain-dominique perrin **Price:** 793 kr **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale by robin lent, genevieve tour, alain-dominique perrin - **How much does it cost?** 793 kr with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.no](https://www.desertcart.no/products/260006094-selling-luxury-connect-with-affluent-customers-create-unique-experiences-through) ## Best For - robin lent, genevieve tour, alain-dominique perrin enthusiasts ## Why This Product - Trusted robin lent, genevieve tour, alain-dominique perrin brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury , Robin Lent and Geneviève Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for “Sales Ambassadors” who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. You’ll pick up the skills and approaches that work everyday in a multitude of situations. You’ll learn how to: Connect emotionally with customers Exceed your customers’ expectations Turn every customer contact into a brand experience Personalize your customer service Learn about customers through observing and discovery Create the desire to purchase Deal positively with customer objections Build a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style. ## Technical Specifications | Specification | Value | |---------------|-------| | Dimensions | 15.75 x 1.78 x 23.11 cm | | Edition | 1st | | Isbn 10 | 0470457996 | | Isbn 13 | 978-0470457993 | | Item Weight | 1.05 Kilograms | | Language | English | | Print Length | 176 pages | | Publication Date | 26 June 2009 | | Publisher | Wiley | ## Images ![Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale - Image 1](https://m.media-amazon.com/images/I/71zY8rKvWHL.jpg) ## Available Options This product comes in different **Format** options. ## Customer Reviews ### ⭐⭐⭐⭐⭐ Schade *by on Reviewed in Germany 1 December 2014* Eines der wenigen Bücher, welche ich von Amazon erhielt - ein Bug in der Adresse bei Amazon macht, dass fast alle meine Bestellungen nach Deutschland statt an meine Schweizer Adresse geschickt werden - Von meinen 3 Anrufen beim Amazon-Kundendienst war anscheinend nur dieser Anfruf erfolgreich und ich erhielt dieses interessante Buch. ### ⭐⭐⭐⭐⭐ How to transform your salesforce in "Sales Ambassador" *by on Reviewed in Italy 1 December 2016* In case you need to upgrade your sales force and transform an ordinary salesman or saleswoman in a "Sales Ambassador", this book is a very useful tool. Well written, smooth and easy to understand from non English mother language. Savina, Luxury coach. ### ⭐⭐⭐⭐⭐ Best sale book ever *by on Reviewed in Canada 12 April 2014* For years I have searched off and on for a sales book that would help my career. As I started to read, "Selling Luxury" I knew that I finally found it. It is only 154 pages, but packed full of great tips and good examples. This book is a must for anyone in sales. ## Frequently Bought Together - Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale - The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands - Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.no/products/260006094-selling-luxury-connect-with-affluent-customers-create-unique-experiences-through](https://www.desertcart.no/products/260006094-selling-luxury-connect-with-affluent-customers-create-unique-experiences-through) --- *Product available on Desertcart Norway* *Store origin: NO* *Last updated: 2026-10-12*