Do you need any special tools to replace this screen?

not really, unless you consider a 7mm socket or plastic pry tool "special".

Will I need to go to the dealer to have the radio "unlocked" after I put it back in?

This is a direct swap replacement, no programming or coding or dealer visit needed. Simply follow the included instructions and you will be all set! Thanks for the inquiry

My screen appears melted under the screen someone said it was the digitizer will this be the fix for me? Or do I have to buy something else?

Hi, this is a known defect with the CUE systems due to the gel center layer of the factory screens evaporating over time and causing a melted/cracked appearance. All you need is a CUESCREENS replacement touch screen and you will be like new again. Feel free to contact us with further questions.

My cue screen flickers n changes stations by itself n screen locks up will changing the screen fix this ?

It sounds like you are experiencing two separate issues. The changing stations and locking up is most likely a touch screen malfunction which this product will resolve, but if the LCD display is also flickering or dropping out, I would check your battery first and make sure it is fully charged and healthy. I have seen weak batteries cause many display issues.

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Description

🚗 Upgrade your drive with Cadillac CUE’s smartest touchscreen yet!

CRYSTAL CLEAR VISIBILITY - Gel-free HD display with anti-glare tech ensures sharp images even in bright sunlight.
DIY FRIENDLY INSTALLATION - Free expert support and hassle-free setup save you costly dealership visits.
TRUSTED BY 100 000 OWNERS - Triple quality-tested for durability and reliability you can count on.
FUTURE PROOF DUAL MODE CHIP - Supports all Cadillac CUE models from 2013 to 2020 for flawless infotainment control.
SEAMLESS CADILLAC CUE REVIVAL - Restore full touchscreen functionality with OEM precision fit and finish.

This Cadillac CUE Premium Touch Screen Replacement features an upgraded ultra-responsive QuantumCore chip and a gel-free HD anti-glare display, designed to restore and enhance infotainment systems from 2013 to 2020 models. It offers true dual-mode compatibility, OEM-quality digitizer precision, and comes with lifetime support and free installation assistance, trusted by over 100,000 Cadillac owners for reliable, long-lasting performance.

Specifications

ASIN	B07MFZVSVF
Best Sellers Rank	#15,912 in Automotive ( See Top 100 in Automotive ) #6 in Automotive Replacement Information Display Modules
Brand	Ultima Industries
Customer Reviews	4.8 4.8 out of 5 stars (1,920)
Date First Available	February 22, 2019
Item Weight	15.5 ounces
Item model number	5841849960
Manufacturer	Ultima Industries
Manufacturer Part Number	1010123
Package Dimensions	9.88 x 6.81 x 2.05 inches
Position	Center

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